You are here: Home  >  Information  > Useful information

Good to know – useful information for your holidays

All you need to know, in alphabetical order

Booking confirmation
Your booking becomes binding when you receive our written confirmation by e-mail or fax after paying the deposit.

For day spa visits to the Bonfanti wellness area, simply send an email with your treatment request and desired date to beauty@bonfanti-hotel.com. We will reply as soon as possible.

 

Cancellation policy
If you need to cancel your reservation, please inform us promptly. The following terms apply in case of cancellation.

  • In case of cancellation up to 30 days before arrival, the deposit paid will be refunded.
  • From 29 to 15 days prior to arrival, we charge 50% of the booking price
  • From 14 to 8 days prior to arrival, we charge 80% of the booking price
  • From 6 days prior to arrival, we charge the full booking price.

We recommend taking out our travel cancellation insurance, available for you at a convenient price, to cover for any loss that may result from cancellation

 

ATTENTION:
In case of the cancellation of a booking due to Covid-19 (case of illness, quarantine, lockdown of a certain city or region), you won’t be charged with any penalty. The period of stay can be changed freely up to 6 months before the arriving date.

 

Check-in and checkout
The rooms are at your disposal from 2 p.m. on day of arrival up to 10.30 a.m. on day of check-out.

 

Dogs
The daily rate for dogs is €15.00.

 

Meal hours
A rich breakfast buffet is served from 7.30 to 10.30 a.m.
The À-la-carte restaurant is open daily from noon to 2 p.m.
Afternoon snack from 2.30 to 5 p.m.
Dinner is served in our restaurant from 7 p.m. to 9 p.m.

 

Payment
We accept payment in cash and most debit or credit cards (except American Express and Diners). Please be aware that cash payment limits may apply.

 

Smoking
Please be informed that smoking is prohibited in all the rooms and common areas. You may smoke on the balcony and terrace and in the outside areas.

For day spa visits to the Bonfanti wellness area, simply send an email with your treatment request and desired date to beauty@bonfanti-hotel.com. We will reply as soon as possible.

Non-binding
request